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Intro


OUR SERVICES

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Intro


OUR SERVICES

 

Our Aim is to Maximize the Business Impact and Value of Our Clients’ Most Important Projects

 
 

OUR CORE COMPETENCIES INCLUDE:

  • IT Portfolio, Program and Project Management

  • Agile Project Management and Consulting Services

  • Change Management, Onboarding, and Adoption

  • Sales and Business Operations

  • System Integration

 
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IT Portfolio, Program and Project Management


IT Portfolio, Program & Project Management

IT Portfolio, Program and Project Management


IT Portfolio, Program & Project Management

 

We help you plan, launch, and manage IT projects and programs, and drive adoption of newly delivered platforms and capabilities, delivering high-quality solutions on-time that meet the business need. With experience across many business functions, environments, and implementation methods, we begin with the end in mind and drive business outcomes by applying industry best practices.

 
 

Project Profiles:

  • Large-Scale IT Implementations

  • New Business Model Applications

  • Business-Facing Commerce Platform Solutions and B2B Integrations

  • Individual Application and Project Solutions

 
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Agile Project Management and Consulting Services


Agile Project Management & Consulting Services

Agile Project Management and Consulting Services


Agile Project Management & Consulting Services

 

Our Agile Project Management practice uses a proven approach to achieve success across a full range of Agile services. Our team of experts can augment your organization and drive Agile projects, provide coaching services, assess your organization’s readiness for Agile, and then implement Agile processes.

 
 

Project Profiles:

  • Agile Assessment Services

  • Agile Coaching

  • Agile Transformation

  • Agile Project Solutions

 
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Change Management, Onboarding, and Adoption


Change Management, Onboarding, & Adoption

Change Management, Onboarding, and Adoption


Change Management, Onboarding, & Adoption

 

We provide practical change management, onboarding, and adoption services that achieve results, helping you minimize business disruption, accelerate adoption, and derive the promised value from new platforms and capabilities.

 
 

Project Profiles:

  • User Experience and Design of Intuitive Changes

  • Assessment, Education, and Training Services

  • Deployment of On-Screen and In-Process Training

  • Digital Adoption Platform Integration

  • User Onboarding to Large-Scale New Applications

 
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Sales and Business Operations


Sales & Business Operations

Sales and Business Operations


Sales & Business Operations

 

Our Sales and Commerce Operations practice provides high-touch services that will enable you to accelerate sales and scale your business operations.

 
 

Project Profiles:

  • Operationalize and Accelerate New Product, Software, and Service Offers

  • Evolve to Consumption and Subscription Models

  • Operational Strategy and Process/Software Deployment

  • Sales Planning, Crediting, and Compensation

  • Service Sales Operations and Processes

  • Channel and Partner Operations Management

  • B2B Integration Strategy and Management

 
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System Integration


System Integration

System Integration


System Integration

 
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A SolutionsATI-managed systems integration is comprehensive, collaborative, clear, and built on a combination of industry best practices and our own experience. From initial assessment to post-integration support, SolutionsATI is hyper-focused on driving every action to meet your integration’s business goals.

  1. PLANNING: We start the system integration by working with key stakeholders to confirm scope, schedule and resource commitment, and success criteria for target business outcomes.

    Scope includes the subject and boundary systems, required integrations, processes to be deployed, impacted user groups, architectural decisions made and pending, infrastructure/security considerations, and known constraints, dependencies, risks and planned mitigation.

    Schedule includes the approach and timeline, phases and interim milestones and associated deliverables, and major events.

    Resource commitment includes teams/workstreams/partners, roles and required participation, and escalation paths.

    We begin with the end in mind, set expectations early and begin simple and continuous communication from the outset – transparency, accountability, no surprises.

  2. REQUIREMENTS & PROTOTYPING: We demonstrate relevant capabilities of the new system to give context, then conduct stakeholder design sessions, regular checkpoints, and prototype reviews to ensure requirements are prioritized and groomed in alignment with business outcomes.

  3. BUILD & TEST: We bring cross-functional teams together to design and build E2E solutions to meet the business requirements, with all required configuration, customization and integration.  Testing typically includes unit, integration and user acceptance testing with the latter serving to begin super-user and user group training.  Requirements/Design/Build/Test can be iterative and agile, depending on the Customer environment.

  4. GO-LIVE: We are on-site with you for Go-Live to support readiness reviews and executive approvals, and conduct final business validation tests with immediate resolution of any issues in order to drive an on-time release.

  5. NORMALIZATION & SUPPORT: We pre-coordinate a normalization window with specific exit criteria, engaging with business stakeholders to bring prioritized engineering support to rapidly resolve any defects and issues that may emerge before handing off to steady state operations.

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STAKEHOLDER MANAGEMENT & COMMUNICATIONS: We foster collaborative engagements with stakeholders by prioritizing early and continuous involvement through regular communication and checkpoints to review progress and highlight issues requiring mitigation or escalation support.

CHANGE MANAGEMENT & ADOPTION: With an eye toward accelerating business outcomes and limiting business disruption, we prepare stakeholders and user groups for upcoming changes through communication, training, reference materials, on-demand videos, and embedded guided help.